Egain Corporation
Office phone +1 408-636-****
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Homepage http://www.egain.com
LinkedIn Profile https://linkedin.com/company/ega***rporat***
HQ Location
United States , California, Sunnyvale1252 Borregas Avenue Sunnyvale, CA 94089 United States
eGain Corporation operates as a software-as-a service provider of customer engagement solutions in the United States, the United Kingdom, India, and internationally. It provides eGain solution, a unified cloud software solution to automate, augment, and orchestrate customer engagement, including digital-first, Omni channel desktop, artificial intelligence (AI) and knowledge, and analytics and machine learning applications, as well as platform APIs and pre-built third-party connectors. The company's suite includes various applications for digital interaction, knowledge management, and AI-based process guidance. It also provides integrated analytics for contact centers and digital properties to measure, manage, and optimize resources. In addition, the company offers subscription services and customer support services; consulting services, including implementation, custom solution development, and systems integration services; and education services, such as training programs, as well as online tutorial modules. It serves customers in various industry sectors, including the healthcare, retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics industries. The company was founded in 1997 and is headquartered in Sunnyvale, California.
Computer Software Development and Programming
Companies in the computer software industry specialize in developing applications that enable users to perform tasks on their computer systems. This includes operating systems such as Windows or macOS as well as productivity software like Microsoft Office or Adobe Creative Cloud.
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