Epic Connections Inc.
Homepage http://www.epicconnections.com
LinkedIn Profile https://linkedin.com/company/epi***necti***
HQ Location
United States , Omaha13305 Birch Drive Suite 203 Omaha, NE 68164 United States
Founded in 2003, EPIC Connections, Inc. is a global professional services company focused on delivering optimal contact center solutions and ROI for clients by engaging the best talent, at the right time, with effective tools and processes. Leveraging our extensive experience in areas such as globalization, expansion of customer communication tools, agent performance monitoring, and cloud-based technology, EPIC designs optimal solutions for its clients. With over 300 successful contact center engagements, our clients include Fortune 500 companies in healthcare, financial services, insurance, retail and government agencies.
Based in Omaha, EPIC is a veteran-owned small business and a member of the National Veteran-Owned Business Association.
Management Consulting and Organizational Development
The Management Consulting industry provides advice to organizations on how to improve their business performance . Companies specializing in this area focus on strategy formulation; organizational design; process improvement; cost reduction; lean transformation initiatives; digital transformation projects; performance management initiatives; change management projects; human resource development plans; governance reviews; KPI analysis; project planning assistance; crisis management initiatives; due diligence assessments; cultural integration plans; risk mitigation strategies; market entry studies; merger & acquisition projects; sustainability practices assessments; exit strategies implementations
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