Fm Outsource
Homepage http://www.fmoutsource.com
LinkedIn Profile https://linkedin.com/company/fm***sour***
HQ Location
United Kingdom , BuryImperial House 79-81 Hornby Street Bury, BL9 5BN United Kingdom
FM Outsource specialises in customer service outsourcing, designed for retail. We offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations we take. Our omnichannel customer contact software can integrate with a range of traditional and digital channels, including telephony, email, SMS, Twitter, Facebook, Instagram, webchat, TrustPilot, Amazon, and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score.
Outsourcing Services
The Outsourcing Industry consists of companies that provide specialized services or products to clients without having to employ them directly. This can include services such as accounting, IT, legal services, and software development.
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