Global Contact Services
Office phone +1 704-647-****
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Homepage https://www.gcsagents.com
LinkedIn Profile https://linkedin.com/company/glob***act-ser***
HQ Location
United States , North Carolina, Salisbury:118-B S Main St, Salisbury, NC 28144
Your Contact Center Experts - GCS provides contact center services:
* Contracted Customer Service, Reservations and other Back Office Operations
* On-Site Management and Staffing of Client Owned Centers
* Consulting Services and Training to Improve Contact Center and Back-Office Functions
As an agent based and multi-channel contact center solutions provider, we help companies and government agencies manage customer engagements and fulfill back office tasks. From traditional outsourced models to the managment of client owned centers, we balance consumer satisfaction with organizational goals and resources. At a time when technology is providing new means and channels to communicate with increasingly finicky customers, our experience and insight can help your organization navigate, and take advantage of, the changing landscape.
Contact Centers are what we do. Global Contact Services (GCS) provides scalabe, customer interactions and BPO services.We manage just about any activity performed in a worksta
Outsourcing Services
The Outsourcing Industry consists of companies that provide specialized services or products to clients without having to employ them directly. This can include services such as accounting, IT, legal services, and software development.
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