Phoneo
Homepage http://www.phoneo.ma
LinkedIn Profile https://linkedin.com/company/p***ne***
HQ Location
Morocco , Casablanca-Settat, Casablanca42 Bd Abdelmoumen Casablanca, Morocco
Phoneo est une société spécialisée dans la gestion de la relation client à distance (front et back office) fondée le 14 avril 2003, elle compte 3 sites de production à Casablanca (43 Bd Anfa, 33Avenue hassan Sghir, 42 Bd Abdelmoumen) et 1 site à Chatou 78400 en France, soit une capacité de production de 850 positions.
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Nos métiers :
Front office (appels sortants) : Télémarketing, Télévente sur fichier qualifié ou fichier annuaire , Prise de RDV, Génération de leads, Prospection, Création de trafic, Web call back.
Front office (appels entrants) : Service client, Service après vente, Hotline technique.
CATI (enquêtes téléphoniques) : Enquêtes de satisfaction, Sondages, Etude de marché, Test des offres en amont/en aval , Détection des besoins des consommateurs, Etudes de faisabilité.
Back office : La Modération , La GED , Traitement des e-mails ,Dématérialisation et n
Telecommunications Services
Telecommunications is the transmission of information over distances through electronic systems such as telephone networks or wireless internet connections .
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