Rock

Ranked 53rd worldwide and 4th in the UK for IT Support; RockIT helps thousands of businesses gain peace of mind with their IT through a customer-centric approach. At RockIT we firmly believe that IT is the cornerstone for business growth and prosperity. By listening to our clients we gain a deep understanding of their needs, challenges and business goals, that enables us to design, develop and shape effective IT strategies and solutions. Our aim is to develop our client base by creating and delivering an exceptional service that goes 'beyond expectation'​. We do this by acquiring and retaining the best talent in the industry, people that are equally passionate about delivering exceptional levels of customer service, having the fastest response time in the industry and helping clients reduce all forms of downtime through a proactive approach. - 83.2% of problems identified with PROACTIVE 24hr Network Monitoring. - Our RESPONSE time average is 21.4 seconds, 652 times faster than the industry aver