Seeclickfix

SeeClickFix is a web platform for service request collection and management that allows citizens to play a central role in public services — routing neighborhood concerns like potholes and light outages to the right official with the right information. Reporting a problem in your neighborhood can be painful, confusing and opaque. Connecting with the correct agency is tedious and once you have, receiving updates on your concern is even more difficult. Often, this process is so broken that most citizens simply give up. The only citizens a city will hear from all the motivated minority. For governments, routing problems to the right place, with the right information is painful. Typically this process involves a handful of departments, phone calls, sticky notes, and excel spreadsheets. Inevitably, problems fall through the cracks. Then, frustrated citizens often escalate concerns to elected officials who put further pressure on officials to improve service. SeeClickFix solves this problem by giving citie